5 days ago
A call center agent is what we're searching for. Effective user interaction, including written and verbal communication (German is the primary language of communication with clients), data safeguarding, guaranteeing security and confidentiality
Effectively interact with users, including both verbal and written communication (the main language of communication with the clients is German)
Safeguard data, ensuring confidentiality and security
Adherence to legal regulations and company standards
Paying attention to detail and precision when carrying out tasks
Continuous updating of knowledge and skills in line with industry and regulatory changes
Only inbound calls, no outbound calls, chats, or emails are required.
No customer support or complaint handling required. Simply guide the user through all the necessary steps
Previous experience in customer service-based roles is considered an advantage, but no work experience is required. You will be surrounded by our attention and support in order to enter the new role and team as comfortably as possible
Conversational German and English. Please, note that the main language of communication with the clients is German.
Good communication skills
Ability to navigate a large amount of information
Able to have days off during the week instead of the weekend
Full-time position that requires only ~35 working hours per week, plus paid breaks
Convenient work schedule: morning, evening, or night shifts & a floating weekend system that can be conveniently adjusted to your study schedule or personal life
Performance bonuses
Working with a product that matters. Our technology helps protect millions of users of online services worldwide
20 days of paid vacation leave