Nov 23, 2023
Portfolio management, grant and program management, reporting and learning, business development and fundraising, partner management, budget and financial invoicing for country office projects, internal communications and knowledge management, external representation, and special projects are just a few of the many tasks that this position performs to support the operations of the country office.
The Program Officer position will have the overall responsibility to provide operational support to World Relief’s programs in the Developing Countries Unit (DCU). The post will be assigned a portfolio of countries in the DCU to support by supervisor and will act as primary liaison between Home Office departments and that DCU country portfolio.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Portfolio management
Serve as primary liaison and point of coordination between an assigned set of WR country offices and WR’s various home office departments
Ensure timely, relevant communication is delivered between country office and home office stakeholders
Ensure assigned countries’ compliance with relevant WR policies and procedures, including CHS standards and organizational core beliefs
Coordinate and lead review of annual update to country strategic plans
Support periodic review of portfolio strategies and plans to identify additional areas of collaboration, capacity development, investment etc.
Grant/Program Management
Lead and ensure grant/program compliance with WR knowledge management standards
Lead setup tasks required for project administration in WR systems, including ERP/Cyrus, payroll, PCP, Metrics Portal, etc.
Keep all internal grant tracking systems (Proposal Pipeline, Active Award and Reporting Trackers, etc.) updated
Schedule and lead grant/programming review calls as needed
Liaise with technical advisors and other HO stakeholders on issues regarding program operations, management, quality and close out as needed
Budget and financial invoicing
Support and review portfolio budgets key performance indicators monthly
Support creation of annual portfolio budget
Provide ongoing oversight and management to general funds and portfolio cash flow needs
Conduct quality control of various internal reports, to ensure accurate internal private fund codes and award pipelines
Internal communications, external representation and knowledge management
Facilitate collection of content (ie. impact stories, data, quotes, photographs and video) from assigned portfolio, grants and programs
Review and approve final content for assigned portfolio prior to publishing
Present and represent portfolio strategy, updates, status reports both within WR and with external stakeholders, including donors and partners
Provide information from portfolio to support website updates, social media, conferences, and other external engagements
Support implementation of SharePoint documentation and filing system
Reporting and Learning
Coordinate and lead quarterly project programmatic and financial reporting for all funding sources, including setting drafting schedule, reviewing/writing sections, incorporating feedback and submitting reports as needed
Ensure compliance with WR’s DMEAL guidance and donor expectations
Business Development and fundraising
Coordinate, review, and/or develop proposals for public and private donors as assigned according to WR’s Proposal Development Process
Review potential opportunities and schedule Kick-Off Meetings for ‘Go’ opportunities in collaboration with the Proposal Development Coordinator
Ensure portfolio assigned personnel contribute to proposal development per their assigned roles on the proposal team
Ensure proposals developed in assigned portfolio follow WR proposal guidance, including budget and technical review guidance
Provide budgeting support and review as needed
Partner management
Ensure portfolio adherence to WR partnership management guidance, including partner vetting, due diligence, agreement management, etc.
Support partner trip planning and logistics
Special projects:
Assist Unit Director in assigned projects
Other duties: as assigned by supervisor
College degree in related field required, master’s preferred.
2-3 years of relevant experience in international development, non-profit or mission work. Prior country office-based experience a plus.
Demonstrated organizational skills. Detail oriented.
Must be able to multi-task and work well on multiple projects, while being able to prioritize.
Demonstrated prior project management experience or willingness to obtain Project Management certification within the first 90 days of employment
Demonstrated task and project implementation aptitude. Strong track record of completing tasks in a timely manner.
Ability to work with multicultural community.
Language skills in French and/or Kiswahili a plus.
Commitment to serving international program needs as expressed from the Country office.
Ability to respond professionally and effectively to multiple and often competing demands.
Demonstrated ability to handle basic financial procedures and spreadsheet functions.
Excellent writing skills, preferably with experiencing in writing proposals and project reports.
Proven ability to be a team-player. Ability to facilitate a process of system change/development with heavy team input.
Must be a self-starter, strongly motivated and interested in producing results.
Strong interpersonal skills.
Must have a positive attitude.
Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
Ability to work in complex environments with multiple tasks, competing priorities, and short deadlines
Ability to build consensus and work with diverse groups of people
Strong computer skills with good knowledge of Microsoft Office applications