Jun 10
Reviewing and approving user-generated content will be a crucial part of your job as a French-speaking content moderator, helping to preserve the integrity of our online platforms. In order to make sure that our community principles are applied consistently and equitably, you will collaborate with a multicultural team and use your linguistic and cultural knowledge.
Review and moderate user-generated content in French across various digital platforms, including social media, forums, and messaging apps.
Evaluate content against established community guidelines and policies, taking appropriate action to remove or escalate violations.
Conduct in-depth content analysis to identify trends, patterns, and emerging issues within the online community.
Collaborate closely with cross-functional teams, including legal, engineering, and customer support, to address escalated issues and implement effective solutions.
Provide timely and constructive feedback to users, helping to educate and guide them on appropriate online behavior.
Stay informed about industry trends, best practices, and emerging technologies in content moderation, continuously seeking opportunities for improvement and innovation.
Fluent in French, both written and spoken, with a strong command of grammar and language conventions.
Proficient in English, with the ability to communicate effectively with international teams and stakeholders.
Exceptional attention to detail and the ability to maintain accuracy while working in a fast-paced and dynamic environment.
Strong analytical and critical thinking skills, with the ability to assess complex situations and make informed decisions.
Empathetic and culturally sensitive, with a deep understanding of diverse perspectives and cultural nuances.
Prior experience in content moderation, customer support, or a related field is advantageous but not required. We welcome candidates with a passion for online safety and community management.
Competitive salary package commensurate with experience and qualifications.
Relocation package available for candidates relocating to Lisbon from abroad, including flight tickets to Lisbon and accommodation assistance.
Comprehensive health and life insurance coverage, ensuring peace of mind for you and your loved ones.
Opportunities for career growth and advancement, with access to training and development programs tailored to your professional goals.
Vibrant and inclusive work culture that celebrates diversity and fosters collaboration and innovation.
Additional perks and benefits, including employee discounts, wellness programs, and more.