Please do not apply for this role if you are not physically located in Europe, Africa or the Middle East (UTC-1 to UTC+3). While this is a remote position, we can not consider candidates that are not based in these regions. Reporting to our Support team, you'll take care of all the customers with any Security, Legal, Privacy, and Compliance related questions. You'll also work on projects to evolve our customer experience in these areas, specifically collaborating with our Compliance team on a frequent basis. You'll be an enthusiastic problem solver, keen to keep going until the issue is solved. Your customer empathy will come through in your writing style and great tone of voice. You'll be comfortable adapting quickly and openly to changes, and keen to always learn and apply these insights to your work - with failures an inevitable part of your experiments. Above all, due to the nature of these queries, you can deal with unique situations in an autonomous manner.
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