As the customer's first point of contact, you exhibit the highest standards of customer service and are looking for people who are customer-centric and can service our marketplace with empathy and judgment. You take ownership of your customers' issues and move quickly to provide the best solutions and service; you go above and beyond to ensure that the customer is taken care of. You are a problem solver and solution-driven; you can think quickly, take initiative, and know when to escalate situations. You work independently and enjoy a fast-paced work environment.
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