Operations Managers are very flexible, hybrid partners that excel in multiple dimensions.There are 3 critical spikes in capabilities that we look for in this role. The best OMs are strong across all 3 dimensions, though they all spike in Operational Management, the most critical to their role. A OM who spikes in only 1 will fail in the role out of the gate; a OM who spikes in only 2 will likely succeed in the medium-term but will likely not scale with the business. Thus, we are looking for individuals with the full spectrum of abilities and we are extremely selective.
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