As a (Senior) Customer Success Manager, you will manage a client portfolio and serve as a trusted advisor, assisting them in using customer insights to successfully accomplish their business objectives. By offering strategic support and direction, you will help clients fully comprehend and utilize our product and foster their success. As the level of long-term customer satisfaction is critical to our business, it is essential in this role to proactively seek input and work cross-functionally to consistently enhance our products and services.
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